Why we opened Espresso-N-Ice
Roaster/Retail Coffeehouse. Having
a love for coffee, people and seeing a need to bring a quality coffeehouse
to Dover, Delaware, Tawana and Sean began their venture in 2007.
Now that our dream has been brought
to reality, we bring your coffee experience to a whole new level!
Espresso-N-Ice provides coffee imported from all over the world,
roast it on-site
daily and serve at
just the right time, to provide our customers the freshest coffee
possible. Come experience the difference.
Our Vision/Mission
Our Vision: To build a company
that selects and roasts extraordinary coffees and to provide our
customers with a unique coffee experience
Our Mission: To celebrate and
share the enjoyment of coffee.
We use these core values to guide our decision-making
and our actions in pursuing our vision and mission:
• Customers - Create satisfied, loyal customers
by consistently exceeding our customer’s expectations for
courteous, prompt, helpful, accurate service, and by always putting
the customer first.
• Quality - Utilize the highest standards
of excellence in the purchasing, production, and delivery of our
fresh roasted specialty coffee products, and continually seek
ways to improve upon the quality of our products and our services.
• Value - Build long-term value for Espresso-N-Ice
customers, employees and owners. To generate a monthly profit
and cash flow to ensure the health of our company, continue sustained
growth, and to create new employment opportunities.
• Social Responsibility - Contribute positively
to our communities and our environment by sharing these values
with our employees, customers, and encourage their participation
in these activities with us.
• Employees - Provide a great work and
learning environment that is fun to work in and treat each individual
with respect and dignity.
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